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The best VoIP phone system for businesses.

Get a complete business phone system with advanced features and superior call quality for less.

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Voip Phone System
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What is a VoIP Phone System?

Voice over Internet Protocol (VoIP) makes it easier for companies to handle calls over the internet than traditional landlines. With a VoIP phone system, companies can easily manage calls on any smartphone, computer, and desk phone.

Common components of business VoIP include softphone apps, physical desk phones, and an auto-attendant. Business phone systems offer advanced functions, such as:

  • Call Routing: Automatically direct incoming calls based on criteria like phone number, agent capabilities, or the time of day.
  • Call Analytics: Measure real-time phone call volume for VoIP calls, auto attendants, or locations.
  • Call Recording: Silently record any phone call made through your telephone system without any adapters.
  • Voicemail Transcription: When you can't answer an incoming call, get an email or text message with an accurate voicemail transcript.
  • Business Text Messaging: Exchange SMS text messages with customers and team members from your desktop or mobile app — perfect for a quick check-in.
  • Video Conferencing: Host video meetings with your team, including chat and business conference calls for clients.
  • Admin Management: Add employees to your VoIP phone system and streamline your handset setup with pre-configured VoIP desk phones.

Small business VoIP phone systems are surprisingly affordable. Why? Advanced features use digital signals instead of the analog public-switched telephone network (PSTN). Pricing for Nextiva’s VoIP phone system is straightforward and offers the best value for small businesses.

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Plans and pricing

The best value for a business VoIP phone system.

Essential

Starts at $24.95 SAVE 28%

$17.95 Question mark icon
 
ESSENTIAL monthly agreement
ESSENTIAL 12 mo. agreement
ESSENTIAL 24 mo. agreement
ESSENTIAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$30.95
$29.95
$25.95
$24.95
$28.95
$27.95
$23.95
$22.95
$26.95
$25.95
$21.95
$20.95
$25.95
$23.95
$19.95
$18.95
$23.95
$21.95
$18.95
$17.95
*Standard pricing, does not reflect promo discounts.Activation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

Unlimited voice calling

Unlimited internet fax

Free local and toll-free numbers

24x7 customer support

Professional

Starts at $29.95 SAVE 27%

$21.95 Question mark icon
 
PROFESSIONAL monthly agreement
PROFESSIONAL 12 mo. agreement
PROFESSIONAL 24 mo. agreement
PROFESSIONAL 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$35.95
$33.95
$30.95
$29.95
$33.95
$31.95
$28.95
$27.95
$31.95
$29.95
$26.95
$25.95
$29.95
$27.95
$24.95
$23.95
$27.95
$25.95
$22.95
$21.95
*Standard pricing, does not reflect promo discounts.Activation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

All Essential features PLUS

Unlimited audio and video meetings

Business text messaging

Team collaboration tools

Voicemail to email & SMS

Enterprise

Starts at $39.95 SAVE 20%

$31.95 Question mark icon
 
ENTERPRISE monthly agreement
ENTERPRISE 12 mo. agreement
ENTERPRISE 24 mo. agreement
ENTERPRISE 36 mo. agreement
PREPAY 36 mo. agreement
1-4
5-19
20-99
100+
$45.95
$43.95
$40.95
$39.95
$43.95
$41.95
$38.95
$37.95
$41.95
$39.95
$36.95
$35.95
$39.95
$37.95
$34.95
$33.95
$37.95
$35.95
$32.95
$31.95
*Standard pricing, does not reflect promo discounts.Activation fee of $99 plus applicable taxes and fees applies to accounts of 2 users or less.

Per month / user
Get a quote

All Professional features PLUS

Call recording & voice analytics

Audio/video conference recording

Microsoft and Salesforce integrations

Single sign-on management

We're named the
Best VoIP Phone
System by U.S. News.

  • Blue Check List icon Fully cloud-based VoIP phone service
  • Blue Check List icon Proven reliability with 99.999% uptime
  • Blue Check List icon Award-winning 24/7 customer support
  • Blue Check List icon Enhanced privacy with TLS & SRTP encryption
U.S. News rates Nextiva as Best Business Phone Service

Traditional vs. VoIP Phone Systems

Does your business phone system belong in the past?

Desktop & mobile apps

The Nextiva desktop app, Android, and iOS app, streamline business communications over any internet connection. Voice, chat, and team messaging in one mobile app.

Can your analog phone system do that?

HD call quality

Get crystal-clear phone call quality, so your voice is heard clearly the first time, even over Wi-Fi. HD Voice technology is included with your VoIP phone system.

Traditional phone systems are prone to interference, making calls sound fuzzy or muffled.

Text messaging

Exchange text messages texts from your mobile phone or office phone system. Send and receive unlimited texts from any of your business phone numbers with Nextiva.

Traditional phone system landlines can’t get SMS messages without costly add-ons.

Call queues

Accept more incoming calls than agents available. Inbound callers can wait on hold, request a callback, reach a voicemail, or forward to an answering service.

Landline phone systems need complicated on-premises PBX hardware for call center functionality.

Customization

Every company has unique business needs that extend to your cloud-based phone system. Tailor each feature around the way you work, wherever your team works.

Analog-based phone lines are limited to where they’re installed, making them cost-prohibitive to scale.

Call flows

The bedrock of a modern VoIP phone system is how it handles incoming calls. Nextiva makes building call flows effortless for anyone.

Traditional phones lack smart call routing without IP PBX hardware and technical configuration.

NextivaONE App Collaboration and Video Small business text messaging Small business auto attendant Voicemail to email Small business call queuing

VoIP phone systems for the way you work.

Easy and powerful desk phones

Familiar design for seamless business communication

Vibrant full-color screens with instantly visible caller ID

Wired Ethernet and wireless connectivity available

Superior call quality from HD Voice technology

Conference phones for meetings rooms

Engineered acoustics for any office meeting room

Easy to use to join or drop from a conference

Integrates fully with your phone system

Wired Ethernet and wireless connectivity available

Professional IP-ready headsets

Exceptional sound clarity to enhance communication

VoIP features like active noise-canceling and Bluetooth

Wired and long-range wireless connectivity options

Comfortable VoIP headsets to wear all-day

Adapters for older equipment

Retrofit older telephony to use VoIP

Ideal for older fax machines and alarm systems

Phase in your new VoIP phone system

Teach your old PBX new tricks

Softphone apps for every device

Ready to use on Windows, Mac, iOS, and Android

Familiar interface so there’s no learning curve

Easily transfer calls from your mobile device to your desk phone

Automatic call forwarding when unavailable

Call features Mobility Conferencing Collaboration Call Analytics
Conan testimonial

What people say
about Nextiva.

"Nextiva is top-notch. Since starting to work with them, I’ve encountered legitimately some of the best customer service in any realm.
It’s outstanding."

Chris Hayes

IT Director, The Conan O'Brien Show, Burbank, CA

Shelby Mustang testimonial

What people say
about Nextiva.

"My team loves using the Nextiva phone service so much more than the old phones. They describe it as HD calling. It's a modern system."

Rich Sparkman

Director of IT, Shelby American Las Vegas, NV

Shelby Mustang testimonial

What people say
about Nextiva.

"Nextiva has satisfied all our needs. The dashboard analytics are responsive, and we can see the number of inbound and outbound calls in certain departments."

Tia Aleksandrova

Project Manager, MoveHappy, Los Angeles, CA

Why Businesses Choose Nextiva’s VoIP Phone System

Nextiva provides the best value for small, medium, and large businesses. Here are six impressive benefits of its flagship cloud-based phone system.

Scalability icon
Increased reliability and productivity.

Spend less time dealing with your office phone system and instead focus on serving customers. With 99.999% uptime, you get the superior reliability your business needs.

Reliability icon
High-quality desk phones and headsets.

Choose from certified IP office phones ready to use when you unbox them. All you need is a high-speed internet connection.

Affordable small business VoIP icon
Better customer experience.

Deliver the customer experience you’ve always imagined. It all starts with an easy-to-use VoIP service provider. A virtual receptionist can gather basic info from callers, saving agents time.

Hosted PBX
Premium features for less.

Get advanced features like auto attendant, call forwarding, call recording, call routing, and voicemail to email. Dive right in, or get live help anytime you want.

Amazing service icon
Grows with your business.

As your company scales, easily add new phone lines and enterprise features hassle-free. Enjoy unlimited local and long-distance phone calls, toll-free phone numbers, virtual phone lines, and more!

Honest pricing icon
Integrates with your tools.

Enhance your workflow with a unified telephone system that integrates with CRM, email, and customer support software. Or, go all-in with NextivaONE to maximize your cost savings.

How much could our business
phone system save you?

Get (every) feature you want
from a VoIP phone system.

Unlike personal cell phones or free messaging apps, companies need practical communication features to maximize productivity. Here’s a rundown of the top features of Nextiva's business phone system.

Auto attendant icon
Auto attendant
Most small business owners like offering a menu system to callers. Your auto attendant could say, “Press 1 for sales, 2 for support” when customers call.
Call forwarding icon
Call forwarding
Protect your personal number by forwarding your incoming calls to any desk phone or mobile device. Also forward calls based on business hours or holidays.
Call queue icon
Call queue
Organize teams and departments into call queues so that callers are routed to the next available rep in the queue.
Call-recording icon
Call recording
Record all your incoming and outgoing calls. Pull insights to train your customer support or sales teams. Access recordings for download and playback for up to six months.
HD voice calls icon
HD voice calls
Your team's phone calls will sound twice as clear using VoIP. Hear your leads or customers in the full range of their voice. With a headset, background noise is eliminated entirely.
Video conferencing icon
Video conferencing
Host online meetings with HD voice and video. We know uninterrupted face time with your teams matter.
Hold music icon
Hold music
Play relaxing music and promotional hold messages through your VoIP phone system. Also announce custom messages like product sales and long wait times.
VoIP faxing icon
VoIP faxing
Use your existing PC, tablet, or mobile device to send and receive faxes. No more clunky fax machines.
Screen pop icon
Screen pop
Display enhanced caller information to your inbound call center agent. Surface relevant information such as account numbers, purchases, and helpdesk tickets as the phone rings.
Voicemail to text icon
Voicemail to text
Manage voicemail messages from your email inbox. When callers leave a new voicemail, get an email with the audio file (MP3 or WAV) attached.
Number porting icon
Number porting
Using our hosted carriers, we can port your local or toll-free phone number to Nextiva. Get started with digital Letter Of Authorization (LOA).
Call analytics icon
Call analytics
Make better decisions with call data like Talk Time, Abandoned Calls, Call Volumes, and Agent Availability.
Call routing icon
Call routing
Call routing lets you direct inbound calls to any person or team in real time given a set of rules. Use call routing to streamline, say, your call center traffic.
Phone extensions icon
Phone extensions
Transfer calls easily. Instead of dialing 10-digit phone numbers, you can dial just two to six digits.
Toll-Free numbers icon
Toll-Free numbers
Landline phones are never charged for calling a toll-free number. Toll-free numbers can also make your company seem larger.

Common questions about VoIP phone systems

Yes, you can use VoIP with existing analog phones, but you’ll need an adapter known as an ATA. Generally, upgrading to IP phones is best for optimal reliability and call quality. VoIP phone pricing from Nextiva is as low as $90, and manufacturer rebates may still apply.

Yes, you can transfer your business phone numbers, also known as porting. In addition, you can choose which numbers you want to reserve for your company during your initial phone system setup.

VoIP works with any phone number you own, including local, cell, and toll-free numbers. We'll even provide you with a temporary number with your caller ID as you transition.

With all the vast capabilities of a cloud-based VoIP provider, you might feel it’s too expensive. Business VoIP from Nextiva costs $18.95–$32.95 per user monthly. You get unlimited calling minutes and won’t be locked into an internet service agreement.

Additionally, Nextiva provides volume discounts for larger organizations, so be sure to ask your sales representative. Also, you’ll save up to 90% on international calls compared to PSTN traditional phone systems.

There are four types of VoIP phone systems to consider for your business:

  1. Cloud-based VoIP phone system (Unified Communications)
  2. Virtual phone systems (Call forwarding)
  3. Private branch exchange (SIP trunking)
  4. Traditional phone system (Analog phone lines)

With a phone system hosted in the cloud, you never have to worry about technical setup, costly routers, or ever outgrowing it. With VoIP, there’s limitless customization available — from the apps to the hardware to the customer experience.

Whether you work from Microsoft Outlook or Salesforce CRM, you can place voice calls on your terms with cloud VoIP technology. Nextiva provides a full-featured VoIP phone system alongside its productivity software, call center, and SIP trunking products.

The best VoIP phone service offers the perfect blend of features, strong uptime, ease of use, and friendly support. Thousands of verified reviews and VoIP industry experts have concluded that Nextiva is the best VoIP phone system for businesses.

U.S. News has rated the communications platform #1 for three years in a row for businesses. It also regularly tops GetVoIP year after year for the best value, features, and pricing. Businesses of all sizes, including enterprises, choose Nextiva when reliability and scalability matter.

Experience the best VoIP provider yourself. Schedule a live demo today.

Anyone working from home or the office can use Nextiva’s business communications platform. From VoIP desk phones to virtual softphones, everyone stays in touch.

Here are the top features to look for in a VoIP phone system:

  • Cloud PBX — Manage your company’s phone service, including call routing, over an internet connection while keeping your staff productive.
  • Conference calling — Dial in to connect multiple people from any phone line to participate in a conference call. Hold video or audio meetings wherever your work takes you.
  • Team messaging — Chat with team members for a faster response than an email across any desktop or mobile device.
  • Call flip — Call pulling lets you push or pull a live call between your desk phone, virtual phone, or mobile devices.
  • Video calling — Meet over a video conference using a trusted VoIP solution to add a deeper emotional connection. It won’t consume much bandwidth, either.
  • HD phone calls — Be heard clearly with excellent call quality. HD voice gives you twice the sound quality of an analog phone call.
  • Unified communications Unified Communications as a Service (UCaaS) consolidates separate channels across the enterprise into a shared platform for voice, video, chat, and collaboration.
  • CRM integrations — Even though Nextiva's IP phone system is powerful, it also integrates with other business apps. Dial contacts faster and bridge the gap between your CRM and the company’s phone system.
  • Toll-free phone numbers — Achieve a trusted, national presence with a toll-free business number to direct calls to your team easily. Incoming phone calls can be routed to your mobile or office phone any way you want.
  • Advanced features — Instantly add or adjust telephony features like call recording, call logs, on-hold music, call queues, auto attendants, call transfers, call forwarding, caller ID, and more.

The best VoIP phone system
can now be yours.

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Small business VoIP plan features

Close Close Icon
  Essential Professional Enterprise
The Essentials
Unlimited Calling within the US/CA
Free Local & Toll-Free Number
Keep Your Current Number
Toll-Free Minutes 1000 2500 10000
HD Video & HD Voice
Customizable Hold Music
Unlimited Multi-Level Auto Attendant
Professionally Recorded Message 0 1 3
Dial by Name Directory
Call Controls (Transfer, Hold, Mute, etc.)
Call Continuity
Simultaneous Ring
Call Forwarding
Call Waiting
Call Queues Add on Add on Add on
Do Not Disturb
Unlimited Internet Fax
Productivity
Nextiva's Caller AI provides you with the most up to date account information in the customer’s journey including survey results, interactions, the value of the customer, and customer experience score. When you accept the call, all of the customer's information will automatically appear on the screen.
Caller AI
100 Pops 250 Pops Unlimited Pops
The voicemail to email feature forwards voicemails to a selected email address. You can listen to your voicemail messages directly from your computer or other portable device. Not available for HIPAA customers.
Voicemail to Email
With the voicemail to SMS feature, you can elect to receive an SMS notifying you that you've received a voicemail. Not available for HIPAA customers.
Voicemail to SMS Notification
This feature uses speech recognition to translate voicemail messages to text that are delivered via email or SMS.
Voicemail Transcription
Team Presence
Shared Line Appearance
Busy Lamp Field
Call Groups
Mobility
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
NextivaONE App for Mac
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
NextivaONE App for Windows
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
NextivaONE App for iOS
The Essential tier includes calling only.
Professional & Enterprise tiers include calling, messaging and presence, screen share, audio conferencing and P2P video
NextivaONE App for Android
Meetings
Unlimited Conference Calls 4 Participants 40 Participants Unlimited Participants
Unlimited Video Calling (Peer-to-Peer)
HD Video Calling
Amazon Chime
Team Collaboration & Messaging
Team Messaging and Collaboration
Private Group Messaging
Screen Sharing
Unlimited Business SMS
Analytics & Reports
Call History
Call Log Reports
Voice Analytics
Administration
Admin Portal
User Portal
Dashboard
Real-time System Status Alerts
Call Recording
Most Popular Integrations
Nextiva's Caller AI provides the most up to date account information in the customer’s journey including most recent surveys results and interaction, the value of the customer, and customer experience score. When you accept the call all of customer information will automatically appear on the screen.
Caller AI with Nextiva CRM
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Available in the Enterprise tier for Windows & Mac.
Salesforce Lightning UI
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. The Enterprise tier includes features such as managing agent status availability, natural language processing, and more. Windows is available with the Professional tier. Available in the Enterprise tier for Windows & Mac.
Salesforce Service Cloud
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
MS Outlook
Our embedded Microsoft Teams dialer lets you make calls powered by Nextiva Voice from any device, directly from the Teams user interface.
MS Teams
Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Available in all tiers for Windows and Mac.
Google Contacts
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
HubSpot
Know who is calling and present customer details on the screen. Search your address book and simply click on customer contact to automatically make a call. Automatically create a call activity log. Available in all tiers for Windows and Mac.
Zendesk
Create new accounts, contacts, leads, tasks and activities in ServiceNow right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in ServiceNow. Available in the Enterprise tier for Windows & Mac.
ServiceNow
Other Integrations
Combine Nextiva Business Phone Service with Clio to know who is calling and see customer details on the screen. Simply click on a customer contact to automatically make a call. Available in the Professional and Enterprise tiers for Windows.
Clio
Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics
Create new accounts, contacts, leads, tasks and activities in Microsoft Dynamics 365 right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Microsoft Dynamics 365. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Microsoft Dynamics 365
Create new accounts, contacts, leads, tasks and activities in Oracle Sales Cloud right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Oracle Sales Cloud. Available in the Enterprise tier for Windows & Mac.
Oracle Sales Cloud
Create new accounts, contacts, leads, tasks and activities in Sugar CRM right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Sugar CRM. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
Sugar CRM
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available for Windows in the Professional and Enterprise tiers.
Act!
Create new accounts, contacts, leads, tasks and activities in NetSuite right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in NetSuite. Available in the Professional tier for Windows and the Enterprise tier for Windows & Mac.
NetSuite
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
ConnectWise
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Goldmine
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in all tiers for Windows.
Lotus Notes
Know who is calling and present customer details on the screen. Simply click on customer contact to automatically make a call. Automatically capture every call with notes. Available in Professional and Enterprise tiers for Windows.
Workbooks
Create new accounts, contacts, leads, tasks and activities in Bullhorn right from Nextiva. You can simply create a call in Nextiva with a click-to-dial feature. Other features include local presence, analytics and call tracking in Bullhorn. Available in the Enterprise tier for Windows & Mac.
Bulhorn
Phones
Bring Your Own Device (BYOD)
Phone Rental Options: Desk and Conference Phones
Desk Phone
Conference Phone
Support
Email Support 24/7 24/7 24/7
Chat Support 24/7 24/7 24/7
Phone Support 24/7 24/7 24/7
Multi-Site Support Status Alerts
Professional Implementation
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"We love Nextiva's reliability and features like auto attendant, IVR and call routing. It gives us the appearance of a bigger more polished business."

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