For our next-gen communication solutions and award-winning service
Here are just some of the benefits
With team members scattered between the office, some traveling, and some based remotely, it’s important to be connected and available from anywhere. The Nextiva mobile app lets you maintain seamless contact from anywhere. Complete with messaging, chatrooms, broadcasting, and conference calls.
Video conferencing with screen-sharing gives your teams the ability to conduct and participate in meetings from anywhere - with each other and with customers.
Simplify and elevate your customer service by helping customers through phone, chat, and email in the same system - even on the same screen. Be able to meet the high demands of today’s customer.
Security & Reliability
Security is a priority at Nextiva. We know keeping your communication data secure, as well as keeping you up and running, is critical to your business. We have redundant data centers across the U.S. and Canada, and our uptime is 99.999%.
Nextiva Analytics lets you better understand your customer experience, evaluate team performance, and identify trends across your business. Connecting all the dots allows you to make faster, better decisions for everything from staffing to marketing to customer retention.
Bringing all your customer communication and collaboration together on one single platform means getting a truly holistic view of the customer experience as well as team performance. Improve both with one product, while saving money and resources.